I knew my website needed updating and tweaking but I needed a new set of eyes to come in and give me some expert advice and pointers.

The report was perfectly presented - I loved the way Jennifer broke down the recommendations in the report into different priority levels, which meant I didn't have figure out what to do first! The fact Jennifer took my site updates from one massive task in my head to lots of little achievable tasks I can tick off has been a godsend.

Going through this all in a call meant the delivery was brilliant, as everything could be explained clearly and questions asked as we went through each item.

I feel like a giant weight has been lifted from my shoulders... what looked like a huge mountain to climb has been reduced to small, achievable tasks which I can prioritise and work through one by one, instead of feeling like I needed to do everything all at once.

I would definitely recommend the E-Commerce Audit to any skincare business owner. The personal service provided and care shown by Jennifer is second to none. Jennifer's extensive knowledge of the industry gives a special insight into the specific needs of our websites, something most web developers can't do. Jennifer was also very conscious that the business and website were very personal to me.

The E-Commerce Audit is the best thing I could have done for my young business. I encourage you to use Jennifer's expertise to enhance your business through improving your website, as everyone can benefit from having someone else within the industry go through their website and give pointers for improvements.

I'll definitely be using Jennifer's services in the future, as my business evolves, to ensure I remain at the top of my game!

Before this E-Commerce Audit, I was feeling stressed & overwhelmed about my website. There were aspects that I liked but overall knew it needed a revamp - I just didn't know where to start as it just seemed too daunting.

I loved how thorough the Audit was and that the report was clear and concise with the recommendations clearly laid out... and even to the point of timeframes. Breaking it down into priorities has been brilliant as it makes it so easy now to take action and get things done. It's made it all seem achievable and I can stop worrying and get on with fixing it all.

In fact, I started on making the recommended changes straight after the phone with Jennifer, before I even received the report, and I am already feeling more confident about my website.

I would absolutely recommend this service. For peace of mind on compliance which Jennifer is all over, plus as Jennifer makes a purchase from your website she is familiar with the entire website and order process. She is respectful of your business and her delivery of her findings is kind.

My advice to you is to stop thinking about it, and just do it! It is invaluable and you will realise how many changes you can implement yourself rather than having to pay someone - and some of the recommendations you would never have thought of!

I love our website but I questioned if our compliance side was right and I wanted a full audit including our customer experience to get tips and tricks.

There were so many light bulb moments and little things we can amend as per Jen's recommendations. I loved how she picked up issues with compliance etc but also offers solutions. This is exactly what we needed. Now, I feel empowered with an easy to understand report to work through.

I would highly recommend the audit to every skincare business owner. The best thing we have invested in and I can't wait to make the changes.

The sooner you do it then better. You will then feel comforted knowing your business is compliant and you have more chance of converting customers by the tips and tricks Jen offers.

Thank you sooo much Jen. You have gone above and beyond for what I expected and it will help our business grow so much.

I've always been relatively happy with my website but was grateful to have the opportunity to have someone else look over it for improvement.

Jen was incredibly thorough and meticulously combed through every part of my website looking for areas of improvement. I agreed with almost all of her suggestions and many were already on my 'to do list'. It was an invaluable reminder of how important it is for a business website to look professional and to be user friendly and to encourage sales and conversions. Jen was very detailed in her suggestions and included very practical ideas and recommendations which I look forward to implementing.

I'm excited to get to work on implementing the suggestions so my website can be the best it can. Because my business and my customers deserve an excellent website experience.

I would absolutely recommend this service to others - it was an excellent way to refresh an older website without a big financial commitment and be reminded of what a customer expects when they are online. The audit made me realise there is more I can do to improve my customer experience online as well as increase potential conversions.

Being able to look at how your own business (and its online presence) is perceived by a third party is an invaluable experience. Even better if that third party can also give you feedback and suggestions on how to improve the website and its functionality. Jen does both with professional attention to detail and easy to make practical solutions.

Thank you!!!