Whether you’re close to launching or embarking on a fresh marketing campaign and want to maximise your results, a website review gives you insights into your user experience and helps you figure out if your website encourages visitors to stay and make a purchase.
After all, sending more traffic to your store if it’s not optimised for conversion is a waste of time and money.
During the E-Commerce Audit, I’ll put myself in the shoes of your customer to ensure the experience is enjoyable and encourages brand loyalty.
Calling on my skincare industry knowledge and extensive experience as an online shopper, I’ll provide tailored recommendations on how to improve your website – from the point they land on your homepage through to the unboxing experience (yes, I love supporting local skincare brands so I’ll be purchasing one of your products as part of the process).
By making sure your customers have the best experience possible, you can increase your conversion rate (which means more sales) and your customer retention (which means more repeat purchases).
Plus, I’ll ensure your website is compliant with the relevant Australian rules and regulations, and has the right policies displayed to protect your business.
Your 130-point E-Commerce Audit covers 7 core areas:
The audit will answer these questions for you (plus many more):
You'll receive a detailed report with recommendations you can start implementing straight away.
They'll be prioritised to help you understand what’s essential to fix now, the quick wins you can make, and any longer-term or optional solutions.
You’ll also get a 20-minute live session where we go through the report and recommendations.
Please note, the audit will not cover the following topics: