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Privacy Policy

This Privacy Policy sets out our commitment to protecting the privacy of your personal information that is collected through this website or directly from you. References in this policy to “us,” “our,” and “we” refer to Skincare Business Foundations.

Please read this information carefully and contact us if you have any questions.

What information is collected?

When you visit this website you may provide two types of information: personal information you knowingly choose to disclose that is collected on an individual basis and website use information collected on an aggregate basis as you and others browse the site.

The types of information we may collect from you include:

  • Name
  • Address
  • Phone numbers
  • Email address
  • Business name
  • Transaction information, and
  • Your Internet Protocol (IP) address, cookies and information about your browsing activity on our website.

Personal information you choose to provide

1. Registration Information

You will provide information about yourself, your business or company, and your practices when you purchase Skincare Business Foundations products and services or register for the free guides and email newsletters.

2. Email Information

If you choose to correspond via email, content of your email messages may be retained together with your email address and the responses.

3. Website Use Information

Similar to other commercial websites, this site utilises a standard technology called “cookies” (see explanation below, “What are cookies?”) and Web server logs to collect information about how this site is used. Information gathered through cookies and web server logs may include the date and time of visits, the pages viewed, time spent at this site, and the websites visited just before and just after this site. We, our advertisers and ad serving companies may also use small technology or pieces of code may be used by to determine which advertisements and promotions users have seen and how users responded to them.

How do we use the information that you provide to us?

Broadly speaking, we use personal information for purposes of administering and expanding our business activities, providing customer service and making available other products and services to our customers and prospective customers. The personal information collected is used to send you the products and services you purchase, to contact and communicate with you, for internal record keeping and to improve your browsing experience.

Use of Artificial Intelligence (AI) tools

We may use artificial intelligence (AI) tools, such as ChatGPT (by OpenAI), Claude (by Anthropic), or similar services, to assist with content creation, customer support, internal analysis, or service delivery. These tools may process personal information you provide (such as your name, email, or enquiry details) in order to help us deliver our services more efficiently or improve your experience. Where such tools are used, we take reasonable steps to ensure they comply with applicable privacy and data protection laws, including the Australian Privacy Principles and the General Data Protection Regulation (GDPR), where applicable.

We do not use AI tools for automated decision-making that has legal or similarly significant effects without human involvement.

What are cookies?

A cookie is a very small text document, which often includes an anonymous unique identifier. When you visit a website, that site’s computer asks your computer for permission to store this file in a part of your hard drive specifically designated for cookies. Each website can send its own cookie to your browser if your browser’s preferences allow it, but (to protect your privacy) your browser only permits a website to access the cookies it has already sent to you, not the cookies sent to you by other sites. Some of our business partners (e.g. advertisers) use cookies that originate from their sites. We have no access or control over those cookies.

How do we use information we collect from cookies?

As you use this website, the site uses its cookies to differentiate you from other users. Cookies, in conjunction with our web server’s log files, allow us to calculate the aggregate number of people visiting this site and which parts of the site are most popular. This helps us gather feedback in order to constantly improve this site and better serve our customers. Cookies do not allow us to gather any personal information about you and we do not generally store any personal information that you provided to us in your cookies. By consenting and continuing to visit our site, you consent to the placement of cookies on your device.

Sharing information with third parties

The information we collect is used to improve the content of this site and the quality of our service, and is not shared with or sold to other organisations for commercial purposes. That being said, your information could be shared under the following circumstances:

– We use third parties to facilitate our business, including, but not limited to, sending email and processing payments. In connection with these offerings and business operations, these third parties may have access to your personal information for use in connection with those business activities. This online store is hosted by WordPress with a current SSL certificate. ThriveCart is used to capture personal information when purchasing a product or service. View ThriveCart’s Privacy Policy here.  All payments are processed through Stripe, Paypal or ApplePay and Skincare Business Foundations does not collect your credit card information.

– Some of the third-party service providers we use (such as hosting, analytics, email marketing platforms, and AI tools) may store or process your personal information outside of Australia. We take reasonable steps to ensure that any overseas recipients handle your information in a way that is consistent with the Australian Privacy Principles and, where applicable, the GDPR.

– We may also use third-party AI tools for specific business functions, and where those tools process personal information, we ensure appropriate safeguards are in place.

– If it becomes necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our Terms and Conditions, or as otherwise required by law.

Google Ads and Meta remarketing

Skincare Business Foundations may use remarketing services (such as Google Ads and Meta Ads) to advertise online.

These third-party vendors may show our ads on other websites you visit after you have interacted with our website. This is done using cookies to inform, optimise and serve ads based on your previous visits to our site.

You can opt out of personalised advertising:

Please note that opting out does not mean you won’t see ads – it just means the ads won’t be tailored based on your activity.

Notice of new services and changes

Occasionally, we may also use the information we collect to notify you about important changes to this website, new services and special offers we think you will find valuable.

As our customer, you will be given the opportunity to notify us of your desire not to receive these offers by clicking the unsubscribe link contained in each such email.

How do we secure information transmissions?

Email is not recognised as a secure medium of communication. For this reason, we request that you do not send private information to us by email. Some of the information you may enter on this site may be transmitted securely via Secure Sockets Layer SSL, 128 bit encryption services. Pages utilising this technology will have URLs that start with HTTPS instead of HTTP.

Certain disclosures

We may disclose your personal information if required to do so by law or subpoena or if we believe that such action is necessary to (a) conform to the law or comply with legal process served on us or affiliated parties; (b) protect and defend our rights and property, our site, the users of our site, and/or our affiliated parties; (c) act under circumstances to protect the safety of users of our site, us, or third parties.

What about other websites linked to this site?

We are not responsible for the practices employed by websites linked to or from our site nor the information or content contained therein. Often links to other websites are provided solely as pointers to information on topics that may be useful to the users of our site. Please remember that when you use a link to go from our site to another website, our Privacy Policy is no longer in effect. Your browsing and interaction on any other website, including sites which have a link on our site, is subject to that website’s own rules and policies. Please read over those rules and policies before proceeding.

Our responsibilities as a “controller” under the General Data Protection Regulations (GDPR)

If you are a resident of the European Economic Area (“EEA”) you have certain rights and protections under the GDPR regarding the processing of your personal information. We are a controller under the GDPR as we collect, use and store your personal information to enable us to provide you with our goods and/ or services and information about them.

We rely on the following lawful means of processing your personal information:

1. Where it is necessary to fulfil a contract with you. This includes where we collect your personal information to enable us to send you course materials and resources purchased.

2. Where you have given us valid consent to use your personal information, we will rely on that consent, and only use the personal information for the specific purpose for which you have given consent, e.g. email newsletters.

3. We may also process your personal information where it is to further our legitimate interests where they are overridden by your rights or interests. This could include usage statistics, analytics and internal analysis so we can improve our services.

Your rights

If you are an EEA resident, you have various rights including the:

– Right to be informed;

– Right of access;

– Right to rectification;

– Right to object;

– Right to restriction of processing;

– Right to erasure or to be forgotten;

– Right to data portability; and

– Right not to be subject to automated processing.

If you want to access personal information we hold about you, or ask if that the information be corrected, please contact us. In some circumstances, you also have a right to object to or ask that we restrict certain processing activities or delete your personal information. If you would like to limit or request deletion of your personal information or exercise any other rights you can do so by contacting us.

Withdrawing your consent

You can withdraw your consent to our collection or processing of your personal information. You can do so by contacting us or by opting out of email newsletter communications by following the instructions in those emails or by clicking unsubscribe. If you withdraw your consent to the use of your personal information, you may not have access to our services, and we might not be able to provide you with our services. In some circumstances where we have a legal basis to do so we may continue to process your information after you have withdrawn consent, for example if it is necessary to comply with an independent legal obligation or if it is necessary to do so to protect our legitimate interest in keeping our services secure.

Our compliance

All personal information stored on our platform is treated as confidential. It is stored securely and is accessed by authorised personnel only. Our collection is limited in relation to what is necessary, for the purpose for which the personal information is processed, and kept only for so long as is necessary for the purpose for which the personal information was collected. We implement and maintain appropriate technical, security and organisational measures to protect personal information against unauthorized or unlawful processing and use, and against accidental loss, destruction, damage, theft or disclosure. We ensure the encryption and pseudonymisation of personal information, and we have adequate cyber security measures in place. We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, accounting or reporting obligations.

Your acknowledgement

By providing us with your personal information, you consent to us disclosing it to third parties who reside outside the EU. We will ensure that those third parties are GDPR compliant.

Your consent

By using this site you consent to our collection and use of your personal information as described in this Privacy Policy. This includes your consent for the use of third-party AI tools in accordance with this policy. If we change our privacy policies and procedures, we will post those changes on this site to keep you aware of what information we collect, how we use it and under what circumstances we may disclose it.

We are 100% committed to ensuring that the personal information you provide is secure.

For any privacy-related enquiries or to exercise your rights, please contact us at, please contact us.

Last updated 18 June 2025