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Terms and Conditions

In this policy, “us”, “we”, or “our” means Jennifer Rudd T/A Skincare Business Foundations.

Website Terms of Use

Welcome to the Skincare Business Foundations website. Please read these terms and conditions carefully before using this website. If you continue to browse this website you are indicating that you agree to be bound by the following terms and conditions. These terms may change and it is your responsibility to check regularly for any updates.

This website contains general information only, and we are not, by means of this website or any part thereof, providing professional advice or services. Before you make any any decision or take any action that might affect your finances or legal situation, you should consult a qualified professional advisor, e.g. your lawyer or accountant. 

Your use of any information on this website is entirely at your own risk, for which we shall not be liable. We do not provide any warranty or guarantee as to the performance, accuracy, timeliness, completeness or suitability of the information found on this website. Under no circumstances will we be liable for any direct, indirect, incidental, consequential or other damages resulting from acts, errors and omissions related to information contained on this website, including but not limited to loss of profits or interruption to business.

This website contains material which is owned by us, including the content, design, layout, appearance, look and graphics of the website. Any reproduction of the website’s material is not permitted.

This website also includes links to other websites which are not controlled by us, to provide you with further useful information. These are used at your own risk. In no event will we be liable for any loss, damage, costs or expenses incurred by you in connection with the use of this website.

Occasionally there may be information on our site that contains errors, inaccuracies or omissions that relate to a service, pricing or offer. We reserve the right to correct these and cancel any orders as a result of errors, inaccuracies or omissions.

Terms & Conditions (Course)

All prices listed are in Australian dollars, and do not include GST. If a payment plan is selected, and a payment is defaulted, access to the course will be suspended until the payment has been made. 

Access to the course is valid for 12 months and is using a unique username and password. You must not share these details with anyone else. IP addresses are tracked for course logins and downloads and if it is found that login details have been shared, access to the course will be cancelled without right to refund.

One-on-one strategy session/s included as part of the course must be held during this 12-month period or otherwise forfeited. If you need to postpone a one-on-one strategy session that has been scheduled, advance notice prior to the session is required. If no advance notice is provided (i.e. a "no show") then that session will be forfeited.

Any advice provided in the course and strategy session is for your information only. Taking action on advice is at your full discretion and it is your responsibility to fully and completely research any suggestions, tactics, plans or strategies before undertaking action. We will not be liable for results based on actions taken. Under no circumstances will we be liable for any direct, indirect, incidental, consequential or other loss or damages incurred by you arising out of any act, error or omission in connection with this course, including but not limited to loss of profits or interruption to business, except to the extent permitted by law. Our liability will be limited to the amount paid by yourself for the course. 

Any issues or complaints will be handled in accordance with Australian Consumer Law provisions. If for some reason you are not satisfied with the course, please contact us within 28 days of purchase and we will do our best to promptly resolve your concerns.

All written and oral information provided disclosed or provided by you throughout the duration of the course will remain confidential and not disclosed to any third parties unless required by law.

Terms & Conditions (Consulting Services)

All prices listed are in Australian dollars, and do not include GST. If a payment is available and selected for a service, the service (e.g. the report) will not be delivered until final payment has been made.

For one-on-one consulting sessions, payment is required upfront, and no refund will be provided if advance notice of more than 24 hours is provided by the client.  For cancellations within 24 hours, a session can be rescheduled within one month of the original consulting session date. If no advance notice is provided (i.e. a "no show") then that session will be forfeited with no refund provided.

For other services purchased, e.g. the E-Commerce Audit, Label Review and Peace of Mind Package, the service must be requested and completed within 6 months of purchase of the service will be forfeited with no refund provided.

Refund requests will be handed in accordance with Australian Consumer Law (ACL) provisions. ACL provisions state that refunds on services are not required for change of mind. We assess refund requests on a case-by-case basis, and for change of mind (within 6 months of purchase) may provide a refund that is the amount paid minus a minimum 20% non-refundable deposit in addition to a reasonable fee to cover any work already completed. Change of mind more than 6 months from purchase of the service will not be refunded.

Any advice provided during the consulting services is for your information only. Taking action on advice is at your full discretion and it is your responsibility to fully and completely research any suggestions, tactics, plans or strategies before undertaking action. We will not be liable for results based on actions taken.  Under no circumstances will we be liable for any direct, indirect, incidental, consequential or other loss or damages incurred by you arising out of any act, error or omission in connection with our consulting services, including but not limited to loss of profits or interruption to business, except to the extent permitted by law.  Our liability will be limited to the amount paid by yourself for the consulting services. 

Any client issues or complaints will be handled in accordance with Australian Consumer Law provisions. If for some reason you are not satisfied with the products or services provided, please contact me  as soon as possible and I'll do my best to promptly resolve your concerns.

All written and oral information provided disclosed or provided by you throughout the provision of services will remain confidential and not disclosed to any third parties unless required by law.

Last updated 30 September 2020

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